Delivery and Returns

Delivery

UK FREE- £0.00

Here at Rockin we support our designers to ensure the speedy delivery of your jewellery, we aim to have your piece delivered within 5 days of purchase.

Sometimes the designs you choose may be made to order. Where an item is being made especially for you there may be a longer wait. Information about the delivery of your chosen piece will be in the product description. Alternatively, message the store and we can advise immediately on when your piece will be ready.

Returns

Changed your mind? That’s cool. We have an easy and free returns policy. 

UK FREE – £0.00

You can return any item for FREE within 30 days providing it is unused. For hygiene reasons, earrings must be unworn.  All pieces must be returned with the original jewellery boxes or dust bag and should be packaged securely. 

If you wish to return a piece to us, please contact rockinenquiries@shopwithrockin.com with your name, address and order number. We will provide you with a free return’s shipping label.

Whilst our designers take great care in preparing your order, accidents do happen. If you find your piece arrives faulty or not as you would expect please contact rockinenquiries@shopwithrockin.com and we will organise a replacement or refund depending on your preferences. 

Refunds will be completed via the original payment method. The funds may take up to 10 business working days to be credited back into your account, due to varying processing times between payment providers.