Returns Policy

Changed your mind? That’s cool. We have an easy and free returns’ policy. 

You can return any item for FREE within 30 days providing it is unused. For hygiene reasons, earrings must be unworn.  All pieces must be returned with the original jewellery boxes or dust bag and should be packaged securely. 

If you wish to return a piece to us, please contact rockinenquiries@shopwithrockin.com with your name, address and order number. We will provide you with a free return’s shipping label.

Whilst our designers take great care in preparing your order, accidents do happen. If you find your piece arrives faulty or not as you would expect please contact rockinenquiries@shopwithrockin.com and we will organise a replacement or refund depending on your preferences. 

Refunds will be completed via the original payment method. The funds may take up to 10 business working days to be credited back into your account, due to varying processing times between payment providers.